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Refund Policy
Starting a Return or Refund
To initiate a return or refund, please contact us via email on [email protected].
Once your return request is approved, we will provide you with a return shipping label and detailed instructions on how to return your item.
Please note that items sent back to us without prior return authorization will not be accepted.
Quality Assurance
We are committed to the quality of our products and the satisfaction of our customers. If you have any concerns about your purchase, please reach out to us through your preferred contact method. We are here to discuss your situation and find a solution.
Damages and Issues
Upon receiving your order, please inspect it immediately. If you find any defects, damages, or receive an incorrect item, contact us right away. We will assess the issue and rectify it accordingly.
European Union 14-Day Cooling-Off Period
If your purchase is being shipped to the European Union, you are entitled to cancel or return your order within 14 days, for any reason, without needing to provide a justification. As with other returns, the item must be in its original condition—unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.
